Why is my account locked?
If your account is locked, we have evidence of you breaking our Terms of Service.
Your account may be under review for one of the following violations:
Underage (must be 18+ to play on site)
Creating more than one account
Multiple users on same account
False score reporting
Manipulating promotional offers
Derogatory statements (racist, sexist, homophobic, etc)
Our support team will be reviewing your account activity and making a decision on whether or not to PERMANENTLY block your account or re-open it. This decision is final and up to the KL Support team as listed in our Terms of Service. Please be patient—If you respond maliciously to this message, we will immediately block you from contacting support.